B2C Case Study
Sustainable FMCG Buyers (France, Germany & UK)

What the client needed
Three hundred self-declared sustainable FMCG buyers (100 per market) across France, Germany, and the UK: which claims they trust, what they'll pay extra for, and what packaging they prefer.
Why it was hard
Three comparable samples, a choice-task module needing careful translation, and a segment full of over-claimers — in 10 days.
How we ran it
- One master, three adaptations: Single questionnaire with back-checked local versions.
- Forced trade-offs: Choice tasks pitting price against green attributes — no free “very important” votes.
- Behavioral screens: Past-purchase verification separating real sustainable buyers from well-wishers.
- One QC bar: Same speeder, attention, and open-end rules in all three markets.
Results
Target: France, Germany & UK, 18–65, active sustainable FMCG buyers.
Completes: 300 (100/market). Incidence: 26%. LOI: 18 minutes. Field: 10 days.
Comparable tri-country data on time — willingness-to-pay and trusted-claim rankings that set the client's European packaging calls.